Job Openings

COMMUNICATIONS & ADMINISTRATIVE ASSOCIATE

Full-time, Non-Exempt, Benefit Eligible


PURPOSE

This position provides broad-based communications and administrative support to both internal and external stakeholders

  • Serves as the first point of contact for current and potential Council constituents
  • Coordinates Council communications and social media
  • Supports core Council services, including reviews, events, and workshops

RESPONSIBILITIES

Act as the first point of contact for Charities Review Council, providing phone and email support to diverse constituents (30%)

  • Provides daily customer service by phone, email (Outlook), and in-person to donor, funder, and nonprofit partners
  • Data entry, reporting and records maintenance in Salesforce, grants calendar, activity metrics and reports, in Excel and PowerPoint
  • Process and follow-up with all networking contacts from sales activities, sales meetings, emails, and phone calls
  • Respond to / route inquiries received at info@smartgivers.org (Outlook)
  • Print and mail donor acknowledgments (Microsoft Word Mail Merge)
  • Take and distribute notes in Microsoft Word from team meetings and other events as requested
  • Contacts, connects and converts prospective agencies to constituents as requested
  • Conduct preliminary research on prospective agencies
  • Mail distribution and office maintenance

Coordinates Council communications and social media (30%)

  • Coordinate production calendar for e-newsletter, print newsletter, blog, and social media (Facebook, Twtter, Instagram & LinkedIn)
  • Leads production of biannual newsletter (writing and/or gathering content, managing to deadlines, partnering with vendors, publication, tracking of metrics)
  • Sends Meets Standards® postcards upon successful completion of the Accountability Standards®
  • Draft updates, correspondence, thank-you letters, certificates, reports, and other documents using Microsoft Office products
  • Website management and updates in WordPress
  • Social media planning and posting using Buffer
  • Opportunity to participate in presentations at sector conferences, workshops, and trainings

Administer core Council services, including reviews, events, and workshops (30%)

  • Conduct reviews
    • Review and provide recommendations on nonprofit policies, practices, and procedures to ensure alignment with Charities Review Council’s 25 Accountability Standards®
    • Provide technical assistance and guidance to nonprofits as they complete the online Accountability Wizard® nonprofit review process.
  • Ensure effective execution of  events and workshops
    • Leads administrative aspects of external events (Eventbrite registration pages, Calendly, webinar scheduling and promotion)
    • Communicate with vendors (event-specific consultants, printers, venues, etc.)
    • Coordinate onsite logistics, ensuring a positive participant experience

Other (10%)

  • Participate as an active member of the Council’s team in efforts related to charitable donations, volunteerism, advocacy, and community outreach
  • Utilize cultural competency while working internally (staff and volunteers) and with the public (donors and nonprofits)
  • Other duties as assigned
  • Invest in professional development

Qualified candidates will have…

  • Bachelor’s degree or Associates Degree coupled with 3 + years administrative  success
  • Hold a strong interest in the nonprofit sector and engaging with constituents with diverse backgrounds and experiences
  • Experience working in a diverse workplace and the ability to utilize cultural competence
  • Strong oral and written communication skills
  • Tech-savvy is a must.  Preferred experience with website maintenance (WordPress), CRM databases (Salesforce), social media management (Facebook, Twitter, Instagram, LinkedIn, and Buffer), Multi-line telephones, or online project management software (Trello)
  • Pay attention to details, manage daily tasks, follow deadlines, prioritize daily tasks, and take initiative

BENEFITS & SALARY

  • Non-exempt salary range $30,000 – $35,000
  • Benefits include a medical stipend, 403b match, paid time off, free parking, easy access to public transportation, and other benefits.

TO APPLY

Charities Review Council encourages women, people of color, differently-abled and LBGTQ+ and other diverse candidates to apply.

To apply, go to bit.ly/CRCCommunicationsAdminSpecialist.

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Charities Review Council

Our mission is building donor and nonprofit relationships for strong, vibrant and just communities. We envision healthy communities for all, benefiting from effective and trustworthy nonprofits that are supported by a well-informed public’s generosity.

Let’s Connect

700 Raymond Avenue, Suite 160 • Saint Paul, MN 55114
Phone: (651) 224–7030 • E-mail: info@smartgivers.org

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