Emma Norton Services

Mission Statement

Transformational housing for women and families on their journey of recovery.

Impact and Programs

Accomplishments In 2017, Emma Norton Residence served 114 women and Emma’s Place served 123 women and children. Eight families and six individual women moved into scattered-site housing. On an annual basis, approximately 60% of clients are people of color. Most of the women we serve are affected by mental illness, addicted to drugs/alcohol, or have a dual diagnosis. Emma Norton Residence In 2017, 71% of women at Emma Norton Residence maintained their housing for six months or more or exited to safe, affordable housing; 87% of women who lived at Emma Norton Residence for six months or more increased their independent living skills; 81% of women who identified employment as a goal obtained employment during their stay at ENR, and 70% of women with a mental health diagnosis were actively engaged in mental health services after living at ENR for six months or more. Emma’s Place At Emma’s Place, 88% of families moved to permanent, affordable housing at exit, and 100% of the identified adult heads of household engaged in services offered at Emma’s Place. For all children and youth: -- 100% of children with identified mental health or developmental needs were referred to at least one appropriate community resource/service. -- 70% of school age children regularly attend school defined as attending 90% of the school year. -- 100% of children with identified developmental delays demonstrated progress on ASQ screenings. Scattered-Site Housing Our new scattered site program achieved 100% of its primary goals in 2017: 1) all tenants successfully completed their initial lease period upon moving into their own rental units and 2) all households experiencing a crisis that potentially effects their housing stability received support services designed to resolve it.
Current Goals Emma Norton Residence 70% of women will either maintain housing at ENR for six months or more OR exit to safe, affordable housing of their choice each year*** 80% of women who remain in the program six months or more increase their independent living skills 75% of women who identify employment as a goal will obtain employment during their stay at ENR 65% of women with a mental health diagnosis will be actively engaged in mental health services after living at ENR for six months or more 90% of women will work with their case manager to complete a Stability Plan 90% of women with a Stability Plan will complete at least one goal before exiting the program 100% of women will receive at least one community resource to support their self sufficiency 100% of women will follow up on at least one referral before exit 80% of clients who report they are satisfied that services meet their needs at exit ***defined by having a “4” or “5” on Housing domain in Self Sufficiency Matrix SOAR 20 new applications will be submitted to Social Security for consideration in 2017 40% of approvals on initial applications submitted 100% of SOAR clients who have additional needs will receive at least one referral for a community resource not related to SOAR 100% of SOAR clients who will follow up on at least one referral during their application process 80% of SOAR clients will attend at least 75% of their appointments 100% of submitted applications will be followed up with the Disability Review Examiner once submitted. 80% of clients who report they are satisfied that services meet their needs upon application submission Emma’s Place 90% of families will move to permanent, affordable housing at exit 100% of the identified adult head of household will engage in services offered at Emma’s Place 75% of adults, who identify education or employment as a goal, complete or actively make progress in an education or job training program who completed 90% of adults will create a Stability Plan outlining their goals for building self sufficiency 100% of adults will actively work towards completing at least one goal on their Stability Plan prior to exit 100% of adults will be referred to at least one community resource to support their self sufficiency 70% of families will increase income between entrance and exit 80% of adults are satisfied with their experience at Emma’s Place annually Youth Program All Youth 100% of children with identified mental health or developmental needs will be referred to one appropriate community resource/service (moved from Early Childhood section) 90% of school age children regularly attend school defined as attending 90% of the school year. 75% of youth will attend at least one youth-oriented activity at Emma’s Place each quarter 80% of parents in housing that rate the youth program as positively impacting their children 80% of parents will support their children’s academic success by attending conferences and communicating with school staff Percentage of adults who achieved a parenting goal (alternative – showing measureable increase in parenting skills) Ages 0-5 90% of parents with children under age 5 will engage with the Early Childhood Specialist within 90 days of move-in. 90% of parents engaged with the Early Childhood Specialist will work with staff to ensure all of their child’s age specific health screenings are completed within thirty days of the milestone. 75% with identified developmental delays will demonstrate progress on subsequent ASQ screenings 90% of age eligible children will be enrolled in high-quality early childhood education services (such as Head Start) 90% of parents with children ages 0-12 will attend at least 50% of Incredible Years group meetings Ages 6 - 12 90% of youth will perform at or above grade level in math and/or reading 75% of kids who demonstrate overall literacy improvement within one year 100% of students with identified educational needs are referred to at least one appropriate services to address the need Ages 13 – 18 90% of youth are participating in or have completed the R Rules curriculum 75% have a GPA of 2.5 or higher 100% of students who have a GPA of 2.0 or less are referred to appropriate academic support services 90% of youth in 10th – 12th grade will develop a personalized career/life goal plan created with Emma’s Place staff 100% of youth in 10th – 12th grade will be referred to at least one community resource to support their path to independence 100% of youth in 10th – 12th with a personalized goal plan will access at least one resource related to that goal 90% of youth in 10th – 12th grade are on track to graduate high school compared to the local district average with an 83% graduation average (District 622 Annual Report) Scattered Site 80% of tenants will successfully complete their initial lease period upon moving into their own rental unit. 100% of households experiencing a crisis that potentially effects their housing stability will receive support services designed to resolve it. 90% of households who resolved a crisis potentially effecting their housing stability will remain in their rental unit due to the support services received. 90% of adults will create a Stability Plan outlining their goals for building self sufficiency 100% of adults will actively work towards completing at least one goal on their Stability Plan prior to exit 100% of adults will be referred to at least one community resource to support their self sufficiency
Community or Constituency Served Emma Norton provides residential and scattered-site housing programs for adults and single-parent led families. All clients must be homeless and have a documented disability diagnosis in one of the following categories: mental health, chemical dependency, learning disability or chronic health condition.
Geographic Area Served The Twin Cites 7-county metro area, especially Ramsey County.

Reports & Finances

If you have additional questions regarding a nonprofit's financials, visit their website, or call and ask to review their IRS Form 990, Annual Report, or Audit for a more complete picture of their financial story.
Major Program Expenses
Emma Norton Services:
$877,954
Emma's Place:
$664,453
Fee for Service:
$146,354
3 Year Average Expenses
Program Services
$889,337
74.2%
Management
$156,493
13.1%
Fundraising
$152,133
12.7%
Unrestricted Net Assets
End of Year:
Beginning of Year:
Difference:
2017
$415,618
$522,077
($106,459)
2016
$522,077
$481,165
$40,912
2015
$481,165
$574,628
($93,463)

Organization Last Reviewed on 08/14/2019

This date is representative of when we completed our initial Accountability Wizard® nonprofit review, and provided the organization with their results. This review is good for three years from the date provided
Return to List of Reviewed Nonprofits

Connect

Address:
670 Robert St N
Saint Paul, MN 55101
Phone: 6512241329

General Information

Alternative Name: Emma Norton, Emma Norton Residence, Emma's Place
EIN: 41-0859485
Principal Staff: Tonya Brownlow
Number of Full-Time Equivalents (FTE): 20.35
Volunteer Opportunities: Yes
Number of Clients: 258
Ruling Year: 1968

Board

Board Chair: Anne Russell
Number of Board Members: 19
Board Meetings with Quorum: 7
Average Member Attendance: 13.4

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700 Raymond Avenue, Suite 160 • Saint Paul, MN 55114
Phone: (651) 224–7030 • E-mail: info@smartgivers.org

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