Impact and Programs
13,000+ people used our services, nearly 60% of the families we served were new to Valley Outreach, We distributed enough food for more than 1,215,000 meals for 975 households per month with 16,600 visits to our food programs. 660 households received clothing as we distributed more than 37,400 clothing items. Our Client Support Services team served about 1,800 households through resource assistance, case management/application assistance support and accessing financial assistance.
In addition to maintaining and improving on our core work of basic needs services (food and clothing) and personalized client support our plans for this year include - having closed our building to clients for several months, we are re-opening for clients to shop for their food and clothing (services have been provided via curbside delivery). We are continuing to develop and test MobilizeComm in collaboration with 9 other organizations to facilitate client check in, demographic information gathering, communication with clients and tracking of services provided. We began delivery of food boxes to clients as part of our pandemic response in collaboration with Washington County and other food shelves, we plan to continue to provide this service moving forward. We have been awarded a 10-month Housing Resource Navigator with AmeriCorp giving us the opportunity to work more deeply in housing support.
Community or Constituency Served
We support families, children and seniors (55+) through visits to our food programs and our clothing program. Clients also have access to our Client Support Staff who work with clients to find financial support, application help and other resources as needed by the client. Our target demographic is those within 200% of the federal poverty level or those in crisis. We support all who come to us expressing need.
Geographic Area Served
A large percentage of our clients are from Washington and Ramsey Counties. We do not limit our services to a specific geographical area.