Vail Place

Mission Statement

The mission of Vail Place is to cultivate hope and inspire change to promote mental health recovery.

Impact and Programs

Accomplishments 1) TOTAL SERVED: In 2015, over 1400 individuals accessed services through Vail Place - an 11% increase in the total number of individuals served by the organization. Across all programs, we served an average of 159 people per day through onsite and community-based services. 2) COMMUNITY SUPPORT: Over 800 individuals accessed Community Support services to connect with resources, reduce isolation and build their support network. Two-thirds of those individuals were active members, regularly engaging with their peers in the Clubhouse. 3) MEANINGFUL WORK: 81% of active Clubhouse members participated in the day-to-day operations of the program to build their confidence and learn new work skills. There was an 18% increase in the number of employed individuals, with 93% of people in Supported Employment keeping their jobs for 12 months or more. 4) HOUSING SUPPORT: There was a 13% increase in the number of people seeking housing support. 100% of the individuals who found new housing kept it for 6 months or more. 100% of the individuals seeking stabilization assistance retained their housing. 5) CASE MANAGEMENT: Number of individuals served increased by 30% in 2015. 94% of people served maintained stable living, and 86% avoided unnecessary hospitalizations. 6) PROGRAM GROWTH: Vail Place developed a partnership with a local hospital to provide rapid access case management, with the goal of connecting at-risk patients to community services prior to discharge. The program served 88 new people in 2015, typically contacting them within 24-48 hours of receiving the referral information.
Current Goals 2016 Program Goals, aligned with the agency's 2014-2016 Strategic Plan: 1) TOTAL SERVED: expand Vail Place's impact on the community by increasing total number of individuals served through added service lines and expanded program offerings. 2) COMMUNITY SUPPORT: ensure continuation of high-quality programming through successful program accreditation by Clubhouse International; expand wellness service offerings through collaboration with community health care partners. 3) MEANINGFUL WORK: provide new opportunities for individuals to engage in meaningful work by increasing the number of Transitional Employment jobs offered through the Clubhouses. 4) HOUSING SUPPORT: provide assistance to individuals seeking safe, stable, affordable housing; establish new service area through acquisition of Group Residential Housing program. 5) CASE MANAGEMENT: continue development of Rapid Access Case Management partnership; increase capacity to respond to community needs and provide intensive case management services by adding new staff positions. 6) PROGRAM GROWTH: continued growth through community partnerships, development of integrated care services, and exploration of opportunities to create a Clubhouse program in Ramsey County.
Community or Constituency Served Adults with mental illness
Geographic Area Served We serve the Twin Cities Metro area in Minnesota.

Reports & Finances

If you have additional questions regarding a nonprofit's financials, visit their website, or call and ask to review their IRS Form 990, Annual Report, or Audit for a more complete picture of their financial story.
Major Program Expenses
Vail Place:
3 Year Average Expenses
Program Services
Unrestricted Net Assets
End of Year:
Beginning of Year:

Organization Last Reviewed on 11/07/2016

This date is representative of when we completed our initial Accountability Wizard® nonprofit review, and provided the organization with their results. This review is good for three years from the date provided
Return to List of Reviewed Nonprofits


23 9th Avenue South
Hopkins, MN 55343
Phone: 952-938-9622

General Information

Alternative Name: none
EIN: 41-1394766
Principal Staff: Vicky Couillard
Number of Full-Time Equivalents (FTE): 58
Number of Volunteers: 61
Number of Clients: 1939
Ruling Year: 1983


Board Chair: John Duffy
Number of Board Members: 18
Board Meetings with Quorum: 9
Average Member Attendance: 11.7

Get our latest and greatest monthly!


Charities Review Council

Our mission is building donor and nonprofit relationships for strong, vibrant and just communities. We envision healthy communities for all, benefiting from effective and trustworthy nonprofits that are supported by a well-informed public’s generosity.

Let’s Connect

700 Raymond Avenue, Suite 160 • Saint Paul, MN 55114
Phone: (651) 224–7030 • E-mail:

Privacy Policy (5/9/19) • Terms of Use (5/9/19)

Log In