Vail Place

Mission Statement

The mission of Vail Place is to cultivate hope and inspire change to promote mental health recovery.

Impact and Programs

Accomplishments Vail Place continued to grow and expand the scope of our services in 2018, resulting in over 2,290 individuals served. Much of this growth is attributed to our expanded partnership with North Memorial Health Care (NMHC), continued growth within our Targeted Case Management program (9% increase in total served), and the expansion of complementary services such as our Vail Care Behavioral Health Home program. Our partnership with NMHC was expanded to include direct-referral service options to connect individuals to necessary social services. The Rapid Access program is aimed at identifying hospitalized individuals in need of ongoing support and connecting them to community-based services prior to discharge. Another component is Vail Care, a short-term problem-solving & referral service created specifically for people who may not meet the eligibility requirements other behavioral health services. This short-term program served 133 individuals in its first year, with 70 being connected to longer-term services. A notable accomplishment for our Clubhouse programs was the addition of one of our members to Clubhouse International’s Faculty. This prestigious honor means that one of our members was selected to represent Clubhouse International as an onsite accreditation evaluator for other Clubhouse programs across the country. Vail Place implemented tobacco-free facility policies effective April 1, 2019 to combat the impact of tobacco-related health issues, which disproportionately affect individuals with mental illness. Vail Place was among a group of mental health providers awarded the 2018 Minnesota Association of Community Mental Health Programs (MACMHP) Program Innovation and Community Collaboration Award for our efforts.
Current Goals Vail Place is in a period of rapid growth and expansion, in response to significant shifts in the landscape of healthcare and community-based services for people with mental illness. Over the past 38 years, the core of our mission and services has remained the same: high-quality, recovery-based, person-centered services focused on improving whole health, while drawing on the power of community involvement, relationship development and collaborative partnerships. These core components drive our goals for 2019, as we strive to find innovative ways to meet the needs of our population. In our Case Management program, this means expanded capacity through added staff positions. For our Clubhouse programs, this includes renewed focus on outreach efforts to promote awareness of our unique program model. Vail Care continues to expand the reach of its integrated health services, aiming to double the number of individuals served in the previous year. Vail Place’s Housing programs are focused on providing support for housing search and retention in a tight rental market. Vail House, our 24/7 residential program, remains focused on providing a safe, stable environment for people recovering from mental health and substance abuse issues. With an eye to the future, we have also placed a priority on developing innovative, results-focused solutions through innovative partnerships with hospitals, health insurance providers and other local partners. As a result, we have multiple unique pilot programs underway, which we are monitoring and evaluating as opportunities to further expand our services and meet the needs of people with mental illness.
Community or Constituency Served Adults with Mental Illness
Geographic Area Served Twin Cities Metro Area

Reports & Finances

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Community Based Programs:
3 Year Average Expenses
Program Services
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Notes from the Council

Organization Last Reviewed on 10/04/2019

This date is representative of when we completed our initial Accountability Wizard® nonprofit review, and provided the organization with their results. This review is good for three years from the date provided
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23 9th Avenue S
Hopkins, MN 55343
Phone: 952-938-9622

General Information

Alternative Name: Vail House
EIN: 41-1394766
Principal Staff: Vicky Couillard
Number of Full-Time Equivalents (FTE): 70
Volunteer Opportunities: Yes
Number of Clients: 2300
Ruling Year: 1983


Board Chair: Emily Pearl
Number of Board Members: 17
Board Meetings with Quorum: 7
Average Member Attendance: 11.9

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1915 Highway 36 W Ste 133 • Roseville, Minnesota 55113-2709
Phone: (651) 224–7030 • E-mail:

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