The Village Family Service Center

Mission Statement

The mission of The Village Family Service Center is to enhance the lives of those we serve.

Impact and Programs

Accomplishments The Village helped over 80,000 people during 2021. Impact is monitored at an individual client level, overall for our agency, and for the community and world at large. Client outcomes are reviewed based on these service areas: education, mentoring, financial counseling, adoption and pregnancy services, family engagement services, counseling/mental health services, addiction evaluations and treatment, in-home family services, school-based mental health services, consulting and training, and more. Outcomes and impact are reviewed against our strategic plan and objectives to help determine future focus areas.
Current Goals Village representation at local and state community meetings. Identify a niche in the community missing from regions and assess our ability to meet the need. Psychiatry Services: Review the financial and programmatic impact of hiring telehealth psychiatry. Identify training for each region/program.
Community or Constituency Served We serve people of all ages in our office locations, client homes, and school sites throughout ND and MN, and nationwide through The Village Business Institute.
Geographic Area Served We serve people throughout ND and MN in rural and urban areas, and nationwide through The Village Business Institute.

Reports & Finances

If you have additional questions regarding a nonprofit's financials, visit their website, or call and ask to review their IRS Form 990, Annual Report, or Audit for a more complete picture of their financial story.
Major Program Expenses
Village Business Institute:
Adoption and Pregnancy Counseling:
3 Year Average Expenses
Program Services
Unrestricted Net Assets
End of Year:
Beginning of Year:

Notes from the Council

Organization Last Reviewed on 12/12/2022

This date is representative of when we completed our initial Accountability Wizard® nonprofit review, and provided the organization with their results. This review is good for three years from the date provided
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1201 25th Street S
Fargo, ND 58103
Phone: 701-451-4900

General Information

Alternative Name: Village Business Institute, Financial Resource Center, First Step Recovery, The Village Big Brothers Big Sisters Program
EIN: 45-0226423
Principal Staff: Kelly Olson
Number of Full-Time Equivalents (FTE): 142
Volunteer Opportunities: Yes
Number of Clients: 80,291
Ruling Year: 1957


Board Chair: Tom Rohleder
Number of Board Members: 14
Board Meetings with Quorum: 10
Average Member Attendance: 10.2

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Our mission is building donor and nonprofit relationships for strong, vibrant and just communities. We envision healthy communities for all, benefiting from effective and trustworthy nonprofits that are supported by a well-informed public’s generosity.

Let’s Connect

1915 Highway 36 W Ste 133 • Roseville, Minnesota 55113-2709
Phone: (651) 224–7030 • E-mail:

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