Impact and Programs
HFS served 3,371 individuals in one or more of our programs or services in 2016. That is approximately one in every twelve people within our service area. 241,345 lbs of food was distributed from the Market (the HFS food shelf) through 1,045 full food requests and an additional 752 requests for emergency bags. 76% of those utilizing the food shelf visited no more than two times during the year because our approach is comprehensive and involves HFS emergency service workers sitting down with every individual/family to learn the root cause of their need for assistance so we can help them with longer term solutions, providing additional assistance or referrals to other resources that will help them back to self-sufficiency. HFS is committed to being more than just a bag of food; to be a hand up instead of a hand out. HFS also filled 789 emergency clothing/household vouchers worth over $63,000 through our thrift store, Rivertown Treasures. Emergency grants worth $28,752 were provided for things like utility shut-off, job-related expenses, or medical/dental procedures. HFS volunteers delivered 10,352 meals through our Meals on Wheels program and Just Friends transportation volunteers logged 22,822 miles giving 1,084 rides. School supplies assistance was provided to 306 children from 161 families, and 436 families were served through our Project Share holiday assistance program. Our volunteer program continues to engage over 400 people each year, providing opportunities to connect with each other, do meaningful work, and give back to the community.
The Hastings Family Service strategic plan for 2015-2018 outlines priorities that include creating purposeful community engagement, maintaining and improving services, and investing in strong infrastructure. Our ongoing goals include partnering with the community to respond to changing environmental and individual needs within the community in a respectful and comprehensive way. Additionally, we are currently focusing on strong infrastructure including improved technology, a comprehensive risk management plan, and maximizing financial resources to develop greater awareness and accessibility to services. There is an increased need within the community for services that help seniors age in place as well as assistance for neighbors experiencing homelessness. Finally, our volunteer program engages over 400 community members, primarily seniors, and it is our commitment to provide diverse opportunities and comprehensive training and procedures that empower volunteers and provide an enriching volunteer experience. We are also trying to find additional opportunities that will allow youth volunteers to participate.
Community or Constituency Served
Hastings Family Service serves individuals and families living in Independent School District 200 who need assistance to meet their basic needs of food, shelter, clothing and transportation.
Geographic Area Served
Hastings Family Service serves Independent School District 200 includeing the cities of Hastings, Miesville, New Trier, and Vermillion as well as portions of Denmark, Douglas, Hampton, Marshan, Nininger, Ravenna and Welch townships located in ISD 200.