Mission Statement
Guild is a not-for-profit (501c3) organization that offers integrated mental health, housing, and employment services to individuals living with mental illness and/or experiencing chronic homelessness. Guild services help individuals find high-quality mental health care, stable housing, and competitive employment right where they live. We empower change through engaging individuals and communities, embracing needs and elevating voices.
Impact and Programs
Accomplishments
Guild serves approximately 2,128 individuals annually with a significant percentage of clients served in multiple areas. We measure numerous metrics within each service line and across the agency to assess program effectiveness. In 2024, Guild was able to achieve the following within our programs:
79 percent of clients are satisfied with Guilds' overall services.
Reduced psychiatric hospital readmissions by 16%.
79 percent of clients served obtained and maintained housing.
54 percent of individuals served were employed.
Guild utilized 79 percent of its service capacity.
BIPOC staff make up 40% of Guild's workforce.
Current Goals
Guild’s primary focus in 2025 is stabilization. This will involve conducting comprehensive evaluations of five programs to strengthen financial performance, enhance operational effectiveness, align with industry best practices, and improve clinical outcomes; developing and implementing a Balanced Scorecard to align organizational activities with strategic goals; enhancing staff engagement by actively involving employees in evaluation, problem-solving, and solution implementation; and proactively planning for potential shifts in public funding by forming a contingency planning team focused on scenario planning and exploring alternative funding sources and operational models. In addition, Guild aims to increase the number of referrals to additional support services for current and new housing program participants by 74%, or from 115 to 200, to better connect participants with the resources they need to thrive. Guild further seeks to reduce the time a client waits for services to begin after they are referred by 5 days, or from 35 to 30 days.
Community or Constituency Served
Guild serves individuals 14 years and older who live with serious mental illnesses such as schizophrenia, schizoaffective disorder, and bipolar disorder. Half of our clients have a co-occurring disorder, i.e., they cope with a medical condition or substance use disorder in addition to mental illness. Our clients face other numerous barriers to reaching their optimal health, including chronic homelessness, isolation, unemployment, and poverty.
Guild works with people at all stages of their journey. Clients may currently be experiencing a crisis. They may have achieved stability and are working to sustain their health and recovery or they may have found that symptoms have worsened and need more intensive help to avoid a crisis.
Geographic Area Served
Guild provides services throughout the Twin Cities Metropolitan area with the largest group of clients located in Ramsey County. We are focused on expanding services in Anoka, Dakota, and Scott County, communities that have identified significant gaps in support and services for people living with a serious mental illness and/or experiencing chronic homelessness. These communities have committed resources to address these needs and have sought out Guild as a partner.