Impact and Programs
Accomplishments
CAP-HC served over 27,000 households in calendar year 2023 by addressing immediate needs and helping families create a path to prosperity. Highlights include:
24,375 households received Energy Assistance which reduced energy burden in their homes.
1723 households received assistance paying their water utility bills.
430 households received Emergency Rental Assistance, helping them avoid eviction and remain in their homes.
307 households participated in Financial Wellness Workshops where they learned how to budget, manage credit, build assets and more.
291 households received an Energy Related Home Repair, resulting in improved health and safety in their homes.
97 households received Vehicle Repair Assistance, ensuring safe, reliable transportation to work, school, appointments, and more.
71 households participated in the Employment Readiness Program where they received resume support, interview training, job retention training, and assistance finding job leads.
64 households received assistance filing their income tax returns and / or obtaining tax credits.
45 households received assistance applying for MNSure health insurance.
CAP-HC also opened two new offices in Hennepin County and expanded our presence in a third location with the goal of improving accessibility for residents with lower incomes. We now have a new office in Brooklyn Park to improve access for those living in the northern part of the county and another new office in Bloomington to improve access for those in the southern part of the county.
Current Goals
CAP-HC utilizes an annual agency work plan to prioritize and guide its strategic and operational activities throughout the year. The 2023 plan consists of 28 organizational goals. The programmatic goals include the following:
Ensure that all 2023 Program Monitoring Reports reflect achievement of program objectives.
Meet or exceed cumulative quality score target of 3.0 on the quarterly Client Satisfaction Survey.
For calendar year 2023, CAP-HC will serve 19,833 unduplicated households across all programs.
Streamline intake for all agency programs through improved workflow design.
Nurture existing and develop new strategic partnerships to maximize resource access for the Hennepin County community.
Address public safety concerns through collaboration and partnership with community-led initiatives.
Identify readiness factors for a program impact evaluation.
Community or Constituency Served
Residents of Hennepin County, Minnesota experiencing poverty.
Geographic Area Served
Hennepin County, Minnesota
