Vail Place

Mission Statement

The mission of Vail Place is to cultivate hope and inspire change to promote mental health recovery.

Contact Information

23 9th Avenue South
Hopkins, MN 55343

General Information

Alternative Name
Principal Staff
Vicky Couillard
Number of Full-Time Equivalents (FTE)
Number of Clients


Board Chair
John Duffy
Number of Board Members
Board Meetings with Quorum
Average Member Attendance

Impact and Programs

1) TOTAL SERVED: In 2015, over 1400 individuals accessed services through Vail Place - an 11% increase in the total number of individuals served by the organization. Across all programs, we served an average of 159 people per day through onsite and community-based services. 2) COMMUNITY SUPPORT: Over 800 individuals accessed Community Support services to connect with resources, reduce isolation and build their support network. Two-thirds of those individuals were active members, regularly engaging with their peers in the Clubhouse. 3) MEANINGFUL WORK: 81% of active Clubhouse members participated in the day-to-day operations of the program to build their confidence and learn new work skills. There was an 18% increase in the number of employed individuals, with 93% of people in Supported Employment keeping their jobs for 12 months or more. 4) HOUSING SUPPORT: There was a 13% increase in the number of people seeking housing support. 100% of the individuals who found new housing kept it for 6 months or more. 100% of the individuals seeking stabilization assistance retained their housing. 5) CASE MANAGEMENT: Number of individuals served increased by 30% in 2015. 94% of people served maintained stable living, and 86% avoided unnecessary hospitalizations. 6) PROGRAM GROWTH: Vail Place developed a partnership with a local hospital to provide rapid access case management, with the goal of connecting at-risk patients to community services prior to discharge. The program served 88 new people in 2015, typically contacting them within 24-48 hours of receiving the referral information.
Current Goals
2016 Program Goals, aligned with the agency's 2014-2016 Strategic Plan: 1) TOTAL SERVED: expand Vail Place's impact on the community by increasing total number of individuals served through added service lines and expanded program offerings. 2) COMMUNITY SUPPORT: ensure continuation of high-quality programming through successful program accreditation by Clubhouse International; expand wellness service offerings through collaboration with community health care partners. 3) MEANINGFUL WORK: provide new opportunities for individuals to engage in meaningful work by increasing the number of Transitional Employment jobs offered through the Clubhouses. 4) HOUSING SUPPORT: provide assistance to individuals seeking safe, stable, affordable housing; establish new service area through acquisition of Group Residential Housing program. 5) CASE MANAGEMENT: continue development of Rapid Access Case Management partnership; increase capacity to respond to community needs and provide intensive case management services by adding new staff positions. 6) PROGRAM GROWTH: continued growth through community partnerships, development of integrated care services, and exploration of opportunities to create a Clubhouse program in Ramsey County.
Community or Constituency Served
Adults with mental illness
Geographic Area Served
We serve the Twin Cities Metro area in Minnesota.


3 Year Average Expenses
Program Services $3,186,429 89.3%
Management $183,402 5.1%
Fundraising $198,453 5.6%
Unrestricted Net Assets
2015 2014 2013
End of Year: $1,757,062 $1,673,848 $1,543,404
Beginning of Year: $1,673,848 $1,543,404 $1,646,774
Difference: $83,214 $130,444 ($103,370)

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